BI & REPORTING | ANALYTICS | DATA VISUALISATION
Analytics is about using data to frame questions and define a set of hypothesis. By analyzing existing data and potentially augmenting with other data sets, insights can be attained that show a range of behaviors & trends for different data groups such as Products, Customers or Processes. The analysis can highlight causality in data sets, reveal data networks or highlight data gaps. GDS is working with clients in this emerging area to support defining the keys questions, developing models and unlocking Business Insight and Value through:
- Business Intelligence & Reporting
- Data visualization
- Analytics
CORE SERVICES
BI & REPORTING
- BI vendor specification, selection and procurement
- BI implementation end-to-end
- BI reporting
DATA VISUALISATION
- Dashboard / Report design
- Dashboard / Report development and testing
- Visualization tool specification, selection and procurement
ANALYTICS
- Analytics vendor specification, selection and procurement
- Predictive analytics and segmentation
ACCURATE INSIGHT IS THE FOUNDATION TO SUCCESSFUL BUSINESS DECISIONS
Our clients seek our assistance in developing Business Intelligence (BI) strategies and demonstrating the benefits of BI throughout their projects, functions or business processes. Our solutions range from an initial proof of concept to a fully developed BI solution. Our experience of providing BI & Reporting solutions for hundreds of projects across multiple industries ensure that we can help you with any project regardless of the size or difficulty.
CHALLENGES THAT WE CAN HELP YOU WITH:
- How do I demonstrate the business value of data to my key stakeholders within the business?
- How do I address my growing BI requirements, Management Information (MI) & Regulatory Reporting?
- How do I assess my current BI & MI Architecture?
- Decide whether my current BI Architecture fits my growing Business?
- Do I have the skills needed to build a BI Layer myself?
- Need to understand your current data landscape but don’t know where to start?
- How do I train my users to build their own reports or self-service?
- How do I move from simple, tabular reports to one with great visualizations to engage my users?
BI & REPORTING SOLUTIONS FROM GDS:
- BI & MI Review / Assessment
- BI & MI Report Build / Implementation / Upgrade
- Project Management
- Data Integration & Warehousing to provide the foundations for accurate BI & MI
- BI & Reporting Tool Selection
- BI Training
INSIGHT | CUSTOMER ANALYTICS | VALUE MANAGEMENT
Customer analytics is understanding and enhancing the customer relationship and experience through the use of insights delivered from data. We help to deepen the customer-to-business relationship through identifying insights from data and using these to drive either data-driven strategic business decisions or timely customer actions, which lead to increased customer satisfaction, retention and sales growth.
Our service offerings follow the data lifecycle and maturity of the organisation, allowing a successful route to supporting the creation of data-driven organisations.
Our customer analytics framework offers the following services to help create value for both your customer and your business:
- Customer Insight
- Enterprise Insight
- Marketing Insight
- Customer Experience
- Value Insight
- Customer Value Management